Product & Technical Info
Find quick answers to common questions about our industrial products and services. Need more help? Contact our team anytime.
Product & Technical
What types of industrial products does Alitia offer?
Alitia provides automation systems, conveyor lines, industrial control panels, energy-efficient motors, and custom-built solutions for a range of industrial applicationsใ
Can Alitia products be integrated with existing equipment?
Yes, our products are designed to be compatible with most standard industrial systems. We also offer integration support to ensure a smooth transition.
Are Alitia’s products compliant with international safety standards?
Absolutely. Our products meet certifications such as ISO, CE, and relevant local standards to ensure quality, safety, and reliability.
Orders & Custom Solutions
How do I request a quote for a product or custom solution?
You can contact us via email, phone, or our website form. Provide basic details about your project, and our team will respond with a tailored proposalใ
Does Alitia provide custom-designed equipment?
Yes. We specialize in custom engineering and manufacturing based on your exact specifications, ensuring optimal performance and system fitใ
What is the lead time for an order?
Lead times vary depending on product type and customization level, but standard products typically ship within 2–4 weeks. Custom solutions may take longer based on complexity.
Support & Services
Does Alitia offer installation services?uently asked question
Yes, we provide on-site installation by qualified technicians to ensure proper setup and system operation.
What should I do if I experience a technical issue?
Contact our support team immediately. We'll assist via phone, remote troubleshooting, or dispatch a technician if needed.
Is maintenance service available after purchase?
Definitely. We offer ongoing maintenance plans and on-demand support to keep your systems running smoothly and extend product life.